APA (7th ed.) Citation

Swets, P. W. (1983). The art of talking so that people will listen. Rockefeller Center.

Chicago Style (17th ed.) Citation

Swets, Paul W. The Art of Talking so That People Will Listen. New York: Rockefeller Center, 1983.

MLA (9th ed.) Citation

Swets, Paul W. The Art of Talking so That People Will Listen. Rockefeller Center, 1983.