APA (7th ed.) Citation

Blanchard, K. (2003). The one minute apology. HarperCollins Publishers.

Chicago Style (17th ed.) Citation

Blanchard, Ken. The One Minute Apology. New York: HarperCollins Publishers, 2003.

MLA (9th ed.) Citation

Blanchard, Ken. The One Minute Apology. HarperCollins Publishers, 2003.

Warning: These citations may not always be 100% accurate.