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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000014471 |
| 005 |
20080303.0 |
| 008 |
080303 |
| 020 |
|
|
|a 9676111422
|
| 090 |
0 |
0 |
|a 658.812
|b RAH
|
| 100 |
0 |
|
|a Rahmat Ismail
|
| 245 |
1 |
0 |
|a Pengurusan khidmat pelanggan :
|b petua & teknik
|c Rahmat Ismail
|
| 260 |
|
|
|a Kuala Lumpur :
|b Utusan publications&distributors ,
|c 2002
|
| 650 |
|
0 |
|a Consumer satisfaction
|
| 650 |
|
0 |
|a Customer relations
|
| 650 |
|
0 |
|a Customer services
|
| 999 |
|
|
|a 0001010746
|b Book
|c Adult Collection
|e Perbadanan Perpustakaan Awam Johor
|
| 999 |
|
|
|a 0001010747
|b Book
|c Adult Collection
|e Perbadanan Perpustakaan Awam Johor
|
| 999 |
|
|
|a 0001257760
|b Book
|c Adult Collection
|e Perbadanan Perpustakaan Awam Johor
|