The customer comes second : put your people first and watch 'em kick butt
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
New York :
HarperCollins publisher ,
2002
|
| Subjects: |
MARC
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| 020 | |a 0060526564 | ||
| 090 | 0 | 0 | |a 338.4791 |b ROS |
| 100 | 0 | |a Rosenbluth, Hal F. | |
| 245 | 1 | 4 | |a The customer comes second : |b put your people first and watch 'em kick butt |c Hal F. Rosenbluth |f Diane McFerrin Peters |
| 260 | |a New York : |b HarperCollins publisher , |c 2002 | ||
| 650 | 0 | |a Travel agents management | |
| 700 | 1 | |a Peters,Diane McFerrin | |
| 999 | |a 0001014944 |b Book |c REFERENCE |e Perbadanan Perpustakaan Awam Johor | ||