The customer comes second : put your people first and watch 'em kick butt

The customer comes second : put your people first and watch 'em kick butt

Bibliographic Details
Main Author:	Rosenbluth, Hal F.
Other Authors:	Peters,Diane McFerrin
Format:	Book
Published:	New York : HarperCollins publisher , 2002
Subjects:	Travel agents management

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