7 days to top notch customer service : using the experience orientated management technique

Bibliographic Details
Main Author: Yardley, Gary
Other Authors: Kelly, Jan
Format: Book
Published: Singpore : Times books international , 1996
Subjects:

Perbadanan Perpustakaan Awam Johor

Holdings details from Perbadanan Perpustakaan Awam Johor
Call Number: 658 812 YAR
Accession Item Category Format Status Notes
0001019430 Adult Collection Book AVAILABLE
0001019431 Adult Collection Book AVAILABLE

Cawangan Kota Tinggi

Holdings details from Cawangan Kota Tinggi
Call Number: 658 812 YAR
Accession Item Category Format Status Notes
0001019432 Adult Collection Book AVAILABLE
0001019433 Adult Collection Book AVAILABLE