7 days to top notch customer service : using the experience orientated management technique

7 days to top notch customer service : using the experience orientated management technique

Bibliographic Details
Main Author:	Yardley, Gary
Other Authors:	Kelly, Jan
Format:	Book
Published:	Singpore : Times books international , 1996
Subjects:	Customer service

Similar Items

Making Customer Service Happen
by: Lake Neville

Customer-driven services management
by: Balachandran, S
Published: (2004)

Customer service and tech support : a career guide
by: Marsh, Regina
Published: (2019)

7 days to rewarding change : using the experience orientated management technique
by: Yardley, Gary
Published: (1996)

Branded customer service : the new competitive edge
by: Barlow, Janelle
Published: (2004)

Customer service training ioi : quick and easy tecniques that get great results
by: Eveson, Renee
Published: (2005)

7days to optimum sales performance : using the experience orientated management technique
by: Yardley Gary
Published: (1996)

Through the customer' eyes : improving your company's results with the CORetm method
by: Geddes, Lindsay
Published: (1993)

Customer mania! : it's never too late to build a customer - focused company
by: Balanchard Ken
Published: (2007)

Customer mania! : it's never too late to build a customer-focused company
by: Blanchard, Kenneth H
Published: (2004)

Magnetic service : secrets for creating passionately devoted customers
by: Bell, Chip R.
Published: (2003)

Superior customer service : how to keep customers racing back to your business-time-tested examples from leading companies
by: Blacharski, Dan
Published: (2006)

Guest services marketing
by: Chandna Sunanda Chandna
Published: (2013)

Raving fans : a revolutionary approach to customer service
by: Blanchard, Kenneth H
Published: (1993)

e-service : speed, technology and price built around service
by: Tschohl, John
Published: (2003)

Applying TQM to customer responsive management
by: Davis, Frank W.
Published: (2000)

The service edge : 101 companies that profit from customer care
by: Zemke,Ron
Published: (1989)

Customer service from the inside out made easy
by: Levesque, Paul
Published: (2006)

The customer success economy why every aspect of your business model needs a paradigm shift
by: Mehta,Nick
Published: (2020)

Latest approaches to understanding customer values & satisfaction
by: Woodruff, Robert
Published: (2000)

The apple experience : secrets to building insanely great customer loyalty
by: Gallo, Carmine
Published: (2006)

Services marketing
by: Jha. S.M
Published: (2008)

Service management
by: Montgomery, Damien
Published: (2023)

Services marketing : integrating customer focus across the firm
by: Zeithaml, Valarie A
Published: (2013)

Service marketing in finance sector
by: Andotra, Neetu
Published: (2007)

Best face forward : why companies must improve their service interfaces with customers
by: Rayport, Jeffrey F
Published: (2005)

Teknik pukau pelanggan : Dapatkan pelanggan di facebook tanpa perlu bersusah payah
by: Faris Azaki
Published: (2014)

Business model shifts : six ways to create new value for customers
Published: (2021)

TQM in the service sector
by: Mohanty, R.P
Published: (2008)

Banking products and services
Published: (2007)

Everyone is a customer
by: Kearney, Elizabeth I
Published: (2000)

Customer relationship management : fast track solutions
by: Blomquist, Ralf
Published: (2006)

Customer service for dummies
by: Leland,Karen
Published: (1999)

Treat your customers : thirty lessons on service and sales ;that i learned at my family's dairy queen store
by: Miglani, Bob
Published: (2006)

Memikat hati pelanggan
by: Holmes, Mark

Pengurusan khidmat pelanggan : petua & teknik
by: Rahmat Ismail
Published: (2002)

Service quality management in hospitality, tourism and leisure
Published: (2004)

Build your customer strategy : a guide to creating profitable customer relationships
by: Barnes, James G
Published: (2006)

Untangling organizational gridlock : Strategies for building a customer focus
by: Bechtell,Michele L.
Published: (1993)

Food service management
Published: (2006)