APA (7th ed.) Citation

Woodruff, R., & Gardial, S. F. (2000). Latest approaches to understanding customer values & satisfaction. Infinity Books.

Chicago Style (17th ed.) Citation

Woodruff, Robert, and Sarah F. Gardial. Latest Approaches to Understanding Customer Values & Satisfaction. New Delhi: Infinity Books, 2000.

MLA (9th ed.) Citation

Woodruff, Robert, and Sarah F. Gardial. Latest Approaches to Understanding Customer Values & Satisfaction. Infinity Books, 2000.