APA (7th ed.) Citation

Kandampully, J., Mok, C., & Sparks, B. (2004). Service quality management in hospitality, tourism and leisure. Jaico publishing house.

Chicago Style (17th ed.) Citation

Kandampully, Jay, Connie Mok, and Beverley Sparks. Service Quality Management in Hospitality, Tourism and Leisure. India: Jaico publishing house, 2004.

MLA (9th ed.) Citation

Kandampully, Jay, et al. Service Quality Management in Hospitality, Tourism and Leisure. Jaico publishing house, 2004.