Eveson, R. (2005). Customer service training ioi: Quick and easy tecniques that get great results. Amacom.
Chicago Style (17th ed.) CitationEveson, Renee. Customer Service Training Ioi: Quick and Easy Tecniques That Get Great Results. New York: Amacom, 2005.
MLA (9th ed.) CitationEveson, Renee. Customer Service Training Ioi: Quick and Easy Tecniques That Get Great Results. Amacom, 2005.
Warning: These citations may not always be 100% accurate.