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|a 0071548335
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| 090 |
0 |
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|a 658.4092
|b MIC
|
| 100 |
1 |
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|a Michelli, Joseph A
|
| 245 |
1 |
4 |
|a The new gold standard :
|b 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
|c Joseph A. Michelli
|
| 260 |
|
|
|a New York :
|b McGraw Hill ,
|c 2008
|
| 610 |
|
0 |
|a Ritz
|z Carton Hotels (Firm)
|x Management
|x Case studies
|
| 650 |
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0 |
|a Corporate culture
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| 650 |
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0 |
|a Custome services
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| 650 |
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|a Leadership
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| 650 |
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|a Success in business
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| 650 |
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|a Total quality management
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| 999 |
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|a 0001039505
|b Book
|c Adult Collection
|e Perbadanan Perpustakaan Awam Johor
|