Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior

Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior

Bibliographic Details
Other Authors:	Patterson, Kerry [et..al]
Format:	Book
Published:	New York : McGraw-Hill , 2005
Subjects:	Communication in organization interpersonal communication Interpersonal confrontation Interpersonal relations

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