Chen, C. (2005). The big book of six sigma training games: Creative ways to teach basic DMAIC principles and quality improvement tools. McGraw-Hill Publishers.
Chicago Style (17th ed.) CitationChen, Chris. The Big Book of Six Sigma Training Games: Creative Ways to Teach Basic DMAIC Principles and Quality Improvement Tools. New York: McGraw-Hill Publishers, 2005.
MLA (9th ed.) CitationChen, Chris. The Big Book of Six Sigma Training Games: Creative Ways to Teach Basic DMAIC Principles and Quality Improvement Tools. McGraw-Hill Publishers, 2005.
Warning: These citations may not always be 100% accurate.