Magnetic service : secrets for creating passionately devoted customers

Bibliographic Details
Main Author:	Bell, Chip R.
Format:	Book
Published:	San Francisco : Berrett-Koehler Publishers , 2003
Subjects:	Consumer satisfaction Customer services

MARC


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245	1	0	\|a Magnetic service : \|b secrets for creating passionately devoted customers \|c Chip R. Bell \|f Bilijack R. Bell
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