Durkin, D. M. (2005). The loyalty advantage. Amacom.
Chicago Style (17th ed.) CitationDurkin, Dianne Michonski. The Loyalty Advantage. New York: Amacom, 2005.
MLA (9th ed.) CitationDurkin, Dianne Michonski. The Loyalty Advantage. Amacom, 2005.
Warning: These citations may not always be 100% accurate.