Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA health system

Bibliographic Details
Main Author:	Michelli, Joseph A
Format:	Book
Published:	NY : Mc Graw Hill , 2011
Subjects:	Leadership > Psychological aspects

Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA health system by Michelli, Joseph A.

Published 2011