Payne, S. (1999). Grolier business library: Delivering customer service. grolier international inc.
Chicago Style (17th ed.) CitationPayne, Shelia. Grolier Business Library: Delivering Customer Service. Hong Kong: grolier international inc, 1999.
MLA (9th ed.) CitationPayne, Shelia. Grolier Business Library: Delivering Customer Service. grolier international inc, 1999.
Warning: These citations may not always be 100% accurate.