Customer-driven services management
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New Delhi :
Response Books ,
2004
|
| Edition: | 2nd ed |
| Subjects: |
MARC
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| 001 | 0000037977 | ||
| 005 | 20131022.0 | ||
| 008 | 131022 | ||
| 020 | |a 0761932550 | ||
| 090 | 0 | 0 | |a 658.8120954 |b BAL |
| 100 | 1 | |a Balachandran, S | |
| 245 | 1 | 0 | |a Customer-driven services management |c S. Balachandran |
| 250 | |a 2nd ed | ||
| 260 | |a New Delhi : |b Response Books , |c 2004 | ||
| 650 | 0 | |a Customer services |z India |x Management | |
| 999 | |a 0001244024 |b Book |c Adult Collection |e Perbadanan Perpustakaan Awam Johor | ||