APA (7th ed.) Citation

Magrath,Allan J. (1993). How to achieve zero-defect marketing. American management association.

Chicago Style (17th ed.) Citation

Magrath,Allan J. How to Achieve Zero-defect Marketing. New York: American management association, 1993.

MLA (9th ed.) Citation

Magrath,Allan J. How to Achieve Zero-defect Marketing. American management association, 1993.

Warning: These citations may not always be 100% accurate.