APA (7th ed.) Citation

Bechtell,Michele L. (1993). Untangling organizational gridlock: Strategies for building a customer focus. Asqc quality press.

Chicago Style (17th ed.) Citation

Bechtell,Michele L. Untangling Organizational Gridlock: Strategies for Building a Customer Focus. Winconsin: Asqc quality press, 1993.

MLA (9th ed.) Citation

Bechtell,Michele L. Untangling Organizational Gridlock: Strategies for Building a Customer Focus. Asqc quality press, 1993.

Warning: These citations may not always be 100% accurate.