Kelly, D. L. (2006). Encyclopaedia of quality management in hospital & health-care administration: Applying quality management in healthcare, a process for improvement (Volume 1.). Pentagon Press.
Chicago Style (17th ed.) CitationKelly, Diane L. Encyclopaedia of Quality Management in Hospital & Health-care Administration: Applying Quality Management in Healthcare, a Process for Improvement. Volume 1. New Delhi: Pentagon Press, 2006.
MLA (9th ed.) CitationKelly, Diane L. Encyclopaedia of Quality Management in Hospital & Health-care Administration: Applying Quality Management in Healthcare, a Process for Improvement. Volume 1. Pentagon Press, 2006.
Warning: These citations may not always be 100% accurate.