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  1. 1
    Pengurusan khidmat pelanggan : petua & teknik

    Pengurusan khidmat pelanggan : petua & teknik by Rahmat Ismail

    Published 2002
  2. 2
    Applying TQM to customer responsive management

    Applying TQM to customer responsive management by Davis, Frank W.

    Published 2000
  3. 3
    The business-oriented CIO : a guide to market-driven management

    The business-oriented CIO : a guide to market-driven management by Tillmann, George

    Published 2008
  4. 4
    Human sigma

    Human sigma by Fleming, John H.

    Published 2007
  5. 5
    Sell the brand first : how to sell your brand and create lasting customer loyalty

    Sell the brand first : how to sell your brand and create lasting customer loyalty by Stiff, Dan

    Published 2006
  6. 6
    Magnetic service : secrets for creating passionately devoted customers

    Magnetic service : secrets for creating passionately devoted customers by Bell, Chip R.

    Published 2003
  7. 7
    Attracting and keeping customers for life : growing customer love

    Attracting and keeping customers for life : growing customer love by Bell, Chip R

    Published 2007
  8. 8
    Teknik mempertahankan pelanggan setia

    Teknik mempertahankan pelanggan setia by Mohammad Qayyum A. Badaruddin Mejar (B)

    Published 2023

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