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  1. 1

    Total quality management by Diwan, Parag

    Published 1999
  2. 2

    Excellence is a habit : how to avoid quality burnout by Barry, Thomas J.

    Published 1996
  3. 3

    Kualiti dalam pengurusan sumber manusia by Mumtaz Begam Hj.Abdul Kadir

    Published 2002
  4. 4

    Total quality in higher education by Lewis, Ralph G.

    Published 1998
  5. 5

    Service quality management in hospitality, tourism and leisure

    Published 2004
  6. 6

    Quality standard : from the Islamic perspective

    Published 2005
  7. 7

    Applying TQM to customer responsive management by Davis, Frank W.

    Published 2000
  8. 8

    Leaning into six sigma : a parable of the journey to six sigma and a lean enterprise by Wheat, Barbara

    Published 2003
  9. 9
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    Mengurus kualiti di sekolah by West-Burnham, John

    Published 2007
  12. 12
  13. 13

    Total quality management by Bhaskar, S

    Published 2007
  14. 14

    Handbook of total quality management by Mohanthy, R.P

    Published 2008
  15. 15

    TQM in the service sector by Mohanty, R.P

    Published 2008
  16. 16

    Untangling organizational gridlock : Strategies for building a customer focus by Bechtell,Michele L.

    Published 1993
  17. 17

    Principles of quality management

    Published 2022
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