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  1. 1
    Total quality management

    Total quality management by Diwan, Parag

    Published 1999
    Subjects: “…Total quality management…”
  2. 2
    Total quality management

    Total quality management by Kumar M.Muthu

    Published 2005
    Subjects:
  3. 3
    Total quality management

    Total quality management by Bhaskar, S

    Published 2007
    Subjects: “…Total quality management…”
  4. 4
    Kualiti dalam pengurusan sumber manusia

    Kualiti dalam pengurusan sumber manusia by Mumtaz Begam Hj.Abdul Kadir

    Published 2002
    Subjects:
  5. 5
    Handbook of total quality management

    Handbook of total quality management by Mohanthy, R.P

    Published 2008
    Subjects:
  6. 6
    Principles of quality management

    Principles of quality management

    Published 2022
    Subjects:
  7. 7
    Total quality in higher education

    Total quality in higher education by Lewis, Ralph G.

    Published 1998
    Subjects:
  8. 8
    Service quality management in hospitality, tourism and leisure

    Service quality management in hospitality, tourism and leisure

    Published 2004
    Subjects:
  9. 9
    Untangling organizational gridlock : Strategies for building a customer focus

    Untangling organizational gridlock : Strategies for building a customer focus by Bechtell,Michele L.

    Published 1993
    Subjects:
  10. 10
    Service and governance quality of Malaysian local authorities : a survey of two city councils

    Service and governance quality of Malaysian local authorities : a survey of two city councils by Hazman Shah Abdullah Prof. Dr

    Subjects:
  11. 11
    Excellence is a habit : how to avoid quality burnout

    Excellence is a habit : how to avoid quality burnout by Barry, Thomas J.

    Published 1996
    Subjects:
  12. 12
    Six sigma for business excellence : a manager's guide to supervising six sigma projects and teams

    Six sigma for business excellence : a manager's guide to supervising six sigma projects and teams by Przekop, Penelope

    Published 2006
    Subjects:
  13. 13
    Leaning into six sigma : a parable of the journey to six sigma and a lean enterprise

    Leaning into six sigma : a parable of the journey to six sigma and a lean enterprise by Wheat, Barbara

    Published 2003
    Subjects:
  14. 14
    Quality management : awareness, planning, control and improvement in the global economy text and case studies

    Quality management : awareness, planning, control and improvement in the global economy text and case studies by Malhotra, Sandeepa

    Published 2006
    Subjects:
  15. 15
    Quality standard : from the Islamic perspective

    Quality standard : from the Islamic perspective

    Published 2005
    Subjects:
  16. 16
    Applying TQM to customer responsive management

    Applying TQM to customer responsive management by Davis, Frank W.

    Published 2000
    Subjects:
  17. 17
    Mengurus kualiti di sekolah

    Mengurus kualiti di sekolah by West-Burnham, John

    Published 2007
    Subjects:
  18. 18
    TQM in the service sector

    TQM in the service sector by Mohanty, R.P

    Published 2008
    Subjects:
  19. 19
    The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

    The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company by Michelli, Joseph A

    Published 2008
    Subjects:

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