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  1. 1
    The quality toolbox

    The quality toolbox by Tague, Nancy R.

    Published 1996
    “…ASQC Quality Press ,…”
  2. 2
    Untangling organizational gridlock : Strategies for building a customer focus

    Untangling organizational gridlock : Strategies for building a customer focus by Bechtell,Michele L.

    Published 1993
    “…Asqc quality press ,…”

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