Customer mania! : it's never too late to build a customer-focused company
| Main Author: | |
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| Other Authors: | , |
| Format: | Book |
| Published: |
New York :
Free Press ,
2004
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| Subjects: |
MARC
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| 020 | |a 0743270282 | ||
| 090 | 0 | 0 | |a 658.812 |b BLA |
| 100 | 1 | |a Blanchard, Kenneth H | |
| 245 | 1 | 0 | |a Customer mania! : |b it's never too late to build a customer-focused company |c Ken Blanchard, Jim Ballard, Fred Finch |
| 260 | |a New York : |b Free Press , |c 2004 | ||
| 650 | 0 | |a Customer services |x Management | |
| 700 | 1 | |a Ballard, Jim | |
| 700 | 1 | |a Finch, Fred | |
| 999 | |a 0001015254 |b Book |c Adult Collection |e Perbadanan Perpustakaan Awam Johor | ||