Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers

Bibliographic Details
Main Author: Cava, Roberta
Format: Book
Published: New York : Firefly Books , 2004
Subjects:

Perbadanan Perpustakaan Awam Johor

Holdings details from Perbadanan Perpustakaan Awam Johor
Call Number: 158 26 CAV
Accession Item Category Format Status Notes
0001018626 Adult Collection Book CIRCULATED