Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers

Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers

Bibliographic Details
Main Author: Cava, Roberta
Format: Book
Published: New York : Firefly Books , 2004
Subjects:
Interpersonal communication
Interpersonal conflict
Work > Psychological aspects
Description
ISBN:155297927X

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