Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior

Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior

Bibliographic Details
Other Authors: Patterson, Kerry [et..al]
Format: Book
Published: New York : McGraw-Hill , 2005
Subjects:
Communication in organization
interpersonal communication
Interpersonal confrontation
Interpersonal relations
Description
ISBN:0071446524

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