The real-time contact center : strategies, tactics, and technologies for building a profitable service and sales operation

Bibliographic Details
Main Author: Fluss, Donna
Format: Book
Published: New York : AMACOM , 2005
Edition:1st ed
Subjects:

Cawangan Taman Sri Lambak

Holdings details from Cawangan Taman Sri Lambak
Call Number: 658 812 FLU
Accession Item Category Format Status Notes
0001062033 REFERENCE Book AVAILABLE