Branded customer service : the new competitive edge

Bibliographic Details
Main Author:	Barlow, Janelle
Other Authors:	Stewart, Paul
Format:	Book
Published:	San Francisco : Berrett-Koehler Publishers, Inc , 2004
Subjects:	Brand name Business names Customer services

MARC


LEADER	00000cam a2200000 7i4500
001	0000027758
005	20091020.0
008	091020
020			\|a 1576752984
090	0	0	\|a 658.812 \|b BAR
100	1		\|a Barlow, Janelle
245	1	0	\|a Branded customer service : \|b the new competitive edge \|c Janelle Barlow and Paul Stewart
260			\|a San Francisco : \|b Berrett-Koehler Publishers, Inc , \|c 2004
650		0	\|a Brand name
650		0	\|a Business names
650		0	\|a Customer services
700	1		\|a Stewart, Paul
999			\|a 0001061998 \|b Book \|c REFERENCE \|e Cawangan Sri Merlong