Best face forward : why companies must improve their service interfaces with customers

Bibliographic Details
Main Author: Rayport, Jeffrey F
Other Authors: Jaworski, Bernard J
Format: Book
Published: Boston : Harvard Business School Press , 2005
Subjects:

Cawangan Taman Sri Lambak

Holdings details from Cawangan Taman Sri Lambak
Call Number: 658 812 RAY
Accession Item Category Format Status Notes
0001061999 REFERENCE Book AVAILABLE