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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000036742 |
| 005 |
20130702.0 |
| 008 |
130702 |
| 020 |
|
|
|a 0717297403
|
| 090 |
0 |
0 |
|a 658.45
|b PAY
|
| 100 |
1 |
|
|a Payne, Shelia
|
| 245 |
1 |
0 |
|a Grolier business library :
|b delivering customer service :
|b how to win a competitive edge through managing customer relationships successfully
|c Shelia Payne
|
| 260 |
|
|
|a Hong Kong :
|b grolier international inc ,
|c 1999
|
| 650 |
|
0 |
|a Grolier business library.
|
| 650 |
|
0 |
|a Interpersonal.
|
| 999 |
|
|
|a 0001227709
|b Book
|c Adult Collection
|e Perbadanan Perpustakaan Awam Johor
|