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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000066731 |
| 005 |
20161009.0 |
| 008 |
161009 |
| 020 |
|
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|a 0814402038
|
| 090 |
0 |
0 |
|a 658.561
|b BEC
|
| 100 |
1 |
|
|a Bechtell,Michele L.
|
| 245 |
1 |
0 |
|a Untangling organizational gridlock :
|b Strategies for building a customer focus
|c Michele L.Bechtell
|
| 260 |
|
|
|a Winconsin :
|b Asqc quality press ,
|c 1993
|
| 500 |
|
|
|a Includes bibliographical,index
|
| 650 |
|
0 |
|a Customer service
|
| 650 |
|
0 |
|a Organizational effectiveness
|
| 650 |
|
0 |
|a Total quality management
|
| 999 |
|
|
|a 0000751569
|b Book
|c Adult Collection
|e Cawangan Pontian
|