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| LEADER |
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| 001 |
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| 005 |
20080415.0 |
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|a 155297927X
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| 090 |
0 |
0 |
|a 158.26
|b CAV
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| 100 |
1 |
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|a Cava, Roberta
|
| 245 |
1 |
0 |
|a Dealing with difficult people :
|b how to deal with nasty customers, demanding bosses and annoying co-workers
|c Roberta Cava
|
| 260 |
|
|
|a New York :
|b Firefly Books ,
|c 2004
|
| 650 |
|
0 |
|a Interpersonal communication
|
| 650 |
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0 |
|a Interpersonal conflict
|
| 650 |
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0 |
|a Work
|x Psychological aspects
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| 999 |
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|a 0001018626
|b Book
|c Adult Collection
|e Perbadanan Perpustakaan Awam Johor
|