Search Results - Michelli, Joseph A.

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  1. 1
    The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

    The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company by Michelli, Joseph A

    Published 2008
  2. 2
    Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA health system

    Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA health system by Michelli, Joseph A

    Published 2011
  3. 3
    Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA health system

    Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA health system by Michelli, Joseph A.

    Published 2011
  4. 4
    Leading the Starbucks way

    Leading the Starbucks way by Michelli, Joseph A.

    Published 2014

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